Portal de Aguilas
www.portaldeaguilas.com
This action is framed within the Quality System Spanish Tourist Destinations (SICTED).
Today Wednesday, February 9, has become our town's "Quality Tourism Bureau Eagles."
An independent body, without legal personality, established to facilitate the participation and cooperation of all economic sectors and public services in the city in managing the Quality System Spanish Tourist Destination (SICTED).
This action aims to achieve a consistent level of quality within a tourist destination, so they do not appreciate substantial differences in quality between the different elements (public and private) involved in the formation of the visitor experience, create value for the tourist and for their own destiny through client loyalty.
The benefits of this project to the destination and tourism sector are:
Increase the satisfaction of tourist / visitor.
Increase resident satisfaction.
Improve the positioning of the destination.
Increase the perceived reliability of supply.
Increase the involvement of the sectors in the objectives of the destination.
Improve knowledge of the sector to which it belongs.
Improve coordination between institutions of the same sector.
Increase coordination with the public sector.
Also, adherence to this project brings to business the following benefits:
To promote quality management within the facility or service.
Have an implementation guide to good practice to turn to.
Share experiences with entrepreneurs of the sector.
Increase the perceived reliability of service by the customer.
Have a system of recognition.
Through SICTED, steps will be taken aimed at raising awareness, training and advice for member companies, in order to prepare them for assessment will have to overcome to achieve the distinction "Tourist Quality Commitment."
In this edition have joined the project more than 20 companies columbine, from different sectors related to tourism, such as: shops, hotels, restaurants, bars, cafes, marinas and taxis, in a clear business sector for quality.
Source: Ayuntamiento de Águilas
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