Portal de Aguilas
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The mayor owns this area in the City of Eagle, Ana Maria Miñarro, recalled that citizens have a Consumer Information Office (OMIC), located at City Hall "The Placetón", which deal with any complaint.
The Department of Consumer Affairs of City of Eagle has launched an information campaign on tips to keep in mind for consumers during the official period of sales, which will run until 31 August.
Using the information in different formats media, will spread a set of guidelines that people can follow when shopping.
The holder of this area in the consistory aquiline, Ana Maria Miñarro, has stressed that "during the sales period, consumers and traders have the same obligations and rights as the rest of the year."
Miñarro also reminded citizens that they have in Aguilas a Consumer Information Office (OMIC), located at City Hall "The Placetón", which deal with any complaint.
Finally, the mayor wanted to highlight some of the advice from the Ministry of Universities and Research Company, through the Department of Consumer Affairs, Trade and Handicrafts of the Region of Murcia are available for these dates:
Tips on sales period
During sales periods, so the discounted price as above should appear on the label, or the percentage of reduction, or even a single price for each item type.
In case of second or successive sales, the items must be marked original price, the rebate and the first successive prices.
You must keep the ticket or bill of sale as security for a possible return or complaint.
If an establishment accepts returns throughout the season must also do so in sales time.
Otherwise, you must explicitly warn.
Establishments that support credit card payments for the rest of the year are required to do so in time of sales without any additional fees on the price, and are obliged to inform the consumer of it through its general advertising, with visible exposure from the outside of the establishment.
Labelling should be correct and legible in Castilian.
For clothing, the label must include instructions Laundry and report preparation materials and data of the manufacturer.
It generally prohibits the existence of unfair and, in particular the decoupling based on typographical errors and printing.
Items being sold at discounts should have been included before and during the minimum period of one month in the usual run of sales, in perfect condition unless defective or manufactured specifically for these sales.
We also must reject articles that do not meet the necessary health and safety conditions.
It is advisable to purchase only products that are needed and not buying items that are not needed just because they are discounted and available in establishments that are attached to the Consumer Arbitration Board, as they offer better guarantees, and check the orange pages of the consumer.
If the customer believes that a trade has not respected their rights as consumers, must demand the complaint form and attempt to resolve the problem amicably.
In addition, you can contact the Municipal Office of Consumer Information nearest and the general direction of Consumer Affairs, Commerce and Handicraft of the Autonomous Community or any such association.
Source: Ayuntamiento de Águilas
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