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Along with those of Lorca, Murcia, Puerto Lumbreras and San Javier, the 194 distinguished companies are already reached, while in Mazarrón and Sierra Espuña there are another 64 in process of distinction

The municipality of Aguilas is one of the seven destinations 'Sicted' (Integral System of Tourist Quality in Destinations) with which it counts the Region of Murcia (Lorca, Mazarrón, Murcia, Puerto Lumbreras, San Javier and Sierra Espuña), and now Managed to add 12 new distinctions 'Commitment of Tourism Quality', which reaches the 23 distinguished establishments.

The 'Sicted' is a project to improve the quality of tourist destinations promoted by the Ministry of Tourism, with the support of the Spanish Federation of Municipalities and Provinces, which works with companies and tourist services of up to 32 different offices, "With the ultimate goal of improving the experience and satisfaction of the tourist," said the Minister of Economic Development, Tourism and Employment, Juan Hernandez, who this morning has delivered the new 12 diplomas along with the mayor of Aguilas, María del Carmen Moreno .

The wide range of services provide the tourist with a "comprehensive vision of the quality of the destination, ranging from public services such as tourist information offices or public safety, to shops, catering establishments or accommodation, among others," said Juan Hernández.

For the counselor, this type of badge "translates as a clear commitment to quality as the basis of excellence in tourism resources."

In this sense, he stressed that "to a higher quality, we managed to attract quality tourism, the one with greater economic capacity."

Thus, he explained that the quality in the establishments of the Region is necessary, since "it attracts tourism, it foments the competitiveness and creates employment, also of quality".

The destinations that form part of the Sicted have a series of benefits such as, for example, establishing a permanent management structure that ensures the competitiveness of tourism companies of the destination increases;

To offer a level of homogeneous quality in all the tourist services, increasing the satisfaction of the tourists and promoting their loyalty;

And increase the involvement and participation of entrepreneurs in the tourism development of the destination, participating together with 103 destinations in a project nationwide.

On the other hand, the benefits for companies are to improve their internal management, especially the processes related to customer satisfaction, as well as increase the qualification of the team, having a training plan, technical assistance visits from approved consultants , Workshops, etc.

All this culminates in obtaining the distinctive 'Commitment to Tourism Quality'.

the badge

The distinctive 'Commitment to Tourism Quality' credits and recognizes the effort made by the participating companies, commitment to quality and continuous improvement, while distinguishing the company from the competition.

Of the seven Sicted destinations in the Region, Aguilas, Lorca, Murcia, Puerto Lumbreras and San Javier already have 194 distinguished companies and 120 adhered (in process of distinction);

While Mazarrón and Sierra Espuña have 64 companies.

In Spain there are 195 'Sicted' destinations, with 5,227 distinguished companies.

Among the sectors that this title can distinguish are travel agencies, hostels, rural accommodation, artisans, bars and cafes, wineries, campgrounds, shops, tourist transport companies or active tourism and protected natural areas.

Source: CARM